CountPillPrivacy policy
Short version: your photos are counted on your device and never uploaded. Here is everything else.
Photos
The CountPill web counter and the CountPill iPhone app count pills on your own device. Photos you count are never uploaded to us or anyone else. On the website, the photo exists only in your browser tab and is gone when you close it. The counting model and the runtime that runs it are downloaded from countpill.app and kept in your browser's cache so the next visit is faster; they contain no data about you.
Website analytics
We use Vercel Web Analytics to count page views and a few counter events (for example, that a count finished, how long it took and how many pills it found, or that a button was tapped). It uses no cookies and does not identify you across sites. Nothing from the photo itself is ever sent. The website is hosted by Vercel, which receives your IP address and browser details as part of serving the pages.
A random visit ID is kept in your browser tab's session storage (it disappears when the tab closes) so that a signup can be linked to the visit that led to it.
The launch signup form
"Get notified" buttons open a form run by Tally (tally.so). If you fill it in, Tally receives your email address and your answers, plus the button you came from and the visit ID above. We use your email address only to tell you when the app launches and, if you asked us something, to reply. There is no newsletter, and we never sell or share the list. Tally also receives your IP address and browser details, as any website does. Tally's own privacy policy applies to its service.
The iPhone app
The app collects no data. Counts, photos, drug names, lot numbers and reports are stored only on your iPhone and are deleted when you delete the app. Barcode and Rx label reading happen on the phone, with a drug directory built into the app. The app has no analytics and no tracking. If you use Report a Miscount, the photo and its dots go wherever you choose to share them, and only then. Purchases are handled by Apple; we receive no payment details.
If you write to support@countpill.app, we keep the message and your address to answer you and to follow up on the same issue.
Your choices
To have your form answers or emails deleted, or to ask what we hold about you, write to support@countpill.app. We'll do it within 30 days. CountPill is not for children under 13 and we don't knowingly collect their information.
Changes
If the way we handle data changes, we'll update this page and the date at the top.